ProForm 831.299412 User Manual Page 12

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TROUBLE-SHOOTING
Most treadmill problems can be solved by following the simple steps below. Find the symptom that
applies, and follow the steps listed. If further assistance Is needed, call our toll-free HELPLINE at
1-800-736-6879, Monday through Saturday, 7 a.m. until 7 p.m. Central Time (excluding holidays).
1. SYMPTOM: THE POWER DOES NOT TURN ON
a. Make surethat the power cord is pluggedinto a surge suppressor,and that the surge suppressoris plugged
into a properlygrounded outlet (see page 7). Use only a single-outletsurgesuppressorthat is UL 1449
listed as a transientvoltage surge suppressor(TVSS). The surge suppressormust have a UL suppressed
voltage ratingof 400 volts or less and a minimumsurge dissipationof 450 joules. The surge suppressor
must be electricallyrated for 120 volts AC and 15 amps. Important:The treadmill isnot compatiblewith
GFCI-equipped outlets.
b. After the power cordhas been plugged in, make sure that the key is fully inserted intothe console.
c. Check the circuitbreaker located on the treadmillnear the
power cord. If the switchprotrudesas shown,the circuit
breaker has tripped.To reset the circuitbreaker, wait for five
minutesand then pressthe switchback in.
2. SYMPTOM: THE POWER TURNS OFF DURING USE
Tripped Reset
Tdpped Reset
a. Check the circuitbreaker located on the treadmillframe near the power cord (see 1. c. above). If the circuit
breaker has tripped,wait for five minutes and then pressthe switchback in.
b. Make sure that the powercord is plugged in.
c. Remove the key fromthe console. Reinsertthe key fully intothe console.
d. If the treadmillstill will not run,please call our toll-freeHELPLINE.
3. SYMPTOM: THE DISPLAYS OF THE CONSOLE DO NOT FUNCTION PROPERLY
a. Check the batteries inthe console. See BA'I-rERY INSTALLATION on page 8. Most problems are the result
of drained batteries.
b. Remove the key from the console and UNPLUG THE POWER
CORD. Remove the two Resistance Bracket Bolts(78), Washers
(39) and Star Washers (87) from the left Upright(11). Remove
the screws from the hood. Carefullyremove the hood.
Locatethe Reed Switch (44) and the Magnet (45) on the left side
of the Pulley (50). Turn the Pulley untilthe Magnet is alignedwith
the Reed Switch. Make sure that the gap between the Magnet
and the Reed Switch Is about 1/8". If necessary,loosenthe
Screw (33) and move the Reed Switch slightly.Retightenthe
Screw. Re-attach the hood first, then the left Upper Body Arm
assembly. Run the treadmill for a few minutesto check for a cor-
rect speed reading.
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