ProForm C970 User Manual download pdf (Page 25)

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor

is plugged into a properly grounded outlet (see page 9). Use only a single-outlet surge suppressor

that meets all of the specifications described on page 9. Important: The treadmill is not compatible

with GFCI-equipped outlets.

b. Make sure that the key is fully inserted into the console.

c. Check the reset/off circuit breaker located on the frame near the

power cord. If the breaker protrudes as shown, the circuit breaker

has tripped. To reset the circuit breaker, wait for five minutes and

then press the breaker back in.

PROBLEM: The power turns off during use

SOLUTION: a. Check the reset/off circuit breaker located on the treadmill frame near the power cord (see 1. c.

above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for

five minutes, and then plug it back in.

c. Remove the key from the console and then reinsert it.

PROBLEM: The incline of the treadmill does not change correctly or does not change when iFIT.com

CDs and videos are played

SOLUTION: a. With the key inserted in the console, press one of the Incline buttons. While the incline is

changing, remove the key. After a few seconds, re-insert the key. The treadmill will automati-

cally rise to the maximum incline level and then return to the minimum level. This will recalibrate

the incline system.

PROBLEM: The walking belt slows when walked on

SOLUTION: a. Use only a single-outlet surge suppressor that meets all of the specifications described on page 9.

b. If the walking belt is overtightened, treadmill performance

may decrease and the walking belt may be permanently

damaged. Remove the key and UNPLUG THE POWER

CORD. Using the included allen wrench, turn both rear

roller adjustment bolts counterclockwise 1/4 of a turn.

When the walking belt is properly tightened, you should

be able to lift the edges of the walking belt 3 to 4 inches

off the walking platform. Be careful to keep the walking

belt centered. Plug in the power cord, insert the key and

run the treadmill for a few minutes. Repeat until the walk-

ing belt is properly tightened.

TROUBLESHOOTING

Most treadmill problems can be solved by following the instructions below. If further assistance is

needed, please call our Customer Service Department toll-free at 1-800-999-3756, Monday through Friday,

6 a.m. until 6 p.m. Mountain Time (excluding holidays).

Reset

Off

Rear Roller Adjustment Bolts

3–4”

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ProForm C970 User Manual Page 25

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