ProForm 2.5 User Manual Page 12
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Mooj Proforms’ User Manual
© Mad4Media
–
Dipl.
Informatiker (FH) Fahrettin Kutyol
–
All rights reserved
-
Updated
24.09.2012
Page
12
of
149
1.4.1.2.
180 days service package
This package grants download and 180 days helpdesk access for one Joomla® installation
at one domain. Additionally you can download all standard apps via the helpdesk.
1.4.1.3.
365 days service package
This package grants download and 365 days helpdesk access at two Joomla® installations
for each single domain. You will get two service keys.
Additionally all existing apps and to come are free for download via the helpdesk within
the service time (standard apps + additional apps).
1.4.1.4.
Terms of support
Many people ask us why we are using the helpdesk system and do not provide all add-ons
via www.mad4software.com?
It is about the tech support!
As already mentioned we are a small company and cannot provide 24/7/365 support.
Regarding our low prices we can’t give support to more than one domain per purchase.
Just imagine a web worker purchases a 30 days service package and installs Proforms on
20 clients’ sites. Let’s say there is an issue on almost 8 sites. If we wouldn’t restrict the
service that would mean we need to give support for 8 domains which has no relation to
the costs. By the helpdesk system we can validate if a customer is entitled to get support
and if the service time has expired.
Please note that the support itself is not directly part of the sales contract.
But we solve almost all issues and answer all questions which are sent via the ticket system
at the helpdesk. It is a matter of course for us to help.
1.4.1.5.
Where and how to buy a service package?
Service packages can only be purchased by our software shop: www.mad4software.com.
You need to register at the shop. Please ensure that you have entered all necessary
information (name, address) if you want to achieve a proper PDF invoice.
Your email address is also your login. Please ensure that you use an email address which
doesn’t filter our confirmation and notification emails.
You can pay per Paypal (also credit card) and German customers do have additionally the
opportunity to pay by prepayment.
- User Manual 1
- Contents 2
- 1. Introduction 6
- 1.2. Usage and License 7
- Proforms Advance and Basic 8
- Comparison Chart 9
- The business model 10
- I) Download as a service: 10
- 1.4.1.1 11
- 1.4.1.2 12
- 1.4.1.3 12
- 1.4.1.4 12
- 1.4.1.5 12
- 1.4.1.6 13
- 1.4.1.7 15
- 1.4.1.8 15
- The Helpdesk 16
- 1.4.2.1 17
- 1.4.2.2 19
- 1.6. Technical requirements 23
- 2.1. Installing Proforms 24
- Installing on Joomla 3.x 26
- 2.3. Uninstall Proforms 34
- Differences … 36
- Installing Apps 37
- Installing Apps: 37
- Uninstalling Apps 38
- How to patch? 39
- 2.7. Upgrading 40
- 3. Fundamentals 42
- Form templates 43
- Conclusion 43
- Creating categories 44
- The General workflow 44
- Security and Captchas 46
- Proforms’ Captchas 47
- Most important! 48
- 3.1.5.1 48
- 3.1.5.2 49
- The alias placeholder system 50
- 3.2. Form categories 53
- 3.3. Form templates 55
- 3.3.4.1 65
- 3.3.4.2 65
- 3.3.4.3 66
- The element: “Password” 68
- The element: “Hidden Field” 68
- Validation 69
- 3.3.4.4 71
- The “Empty” button 78
- 3.3.4.5 79
- 3.3.4.6 81
- Question 81
- OF THE THREE COLUMNS ABOVE! 81
- 3.4. Forms 82
- About the email text 92
- How does double-opt-in work? 103
- 3.5. Publishing 105
- Menu link type: “Form” 109
- How to embed? 110
- 3.6. Storing submissions 111
- System values and actions 113
- Search filter 114
- 3.6.2.1 115
- 3.6.2.2 115
- 3.6.2.3 116
- 3.6.2.4 116
- 3.6.2.5 117
- 3.7. Apps 121
- Admin area 122
- Frontend view 122
- Plugin function 122
- Working with plug-in-apps 123
- Final advices 127
- 3.8. Configuration 128
- Display 129
- Captcha & Security 129
- CSS Settings 130
- Edit CSS 131
- Exporting First Step 132
- Exporting Second Step: 133
- Importing / Restoring: 133
- 4. Advanced functions 134
- 4.2. Double-Opt-In 138
- The Mass Mail Manager 145
- Destination: 146
- Sending options: 146
- Start sending: 148
- 5. Further documentations 149
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